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BigDave

Joined: 09/18/2001 Posts: 54676
Likes: 3123

What's this?

I .think. that if you actually see two transactions, it's because they


submitted the actual transaction (with the tip) without supplying the reference number from the authorization.

When you submit an authorization, one of the things that gets returned is a reference number and you're supposed to supply that reference number when you submit the actual transaction. If there is a bug in your software and you fail to do so, then the actual transaction doesn't get tied to the original authorization.

I suppose this would annoy your customers if they happen to be right near their credit limit although if you're not within $dinner of your credit limit, then this doesn't really matter. (And if you are within $dinner of your credit limit, then you should rethink your spending habits.)

My case was a little different, though, at least I assume. In mine, the actual transaction hasn't gone through yet. (I have no reason to believe it won't be for the right amount, although obviously I haven't seen it.) But the authorization was for 1% more than the bill.
[Post edited by BigDave at 04/07/2016 10:19AM]

(In response to this post by Hurley09)

Posted: 04/07/2016 at 10:18AM


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Current Thread:
 
  Is it a normal thing for restaurants to pre-authorize more than the bill? -- BigDave 04/07/2016 09:46AM
  Hotels will freeze 100% with debit card. -- TomTurkey 04/07/2016 11:19AM
  The lesson there is not to use a debit card. ** -- vtbones 04/07/2016 11:37AM
  I use a regular credit card -- TomTurkey 04/07/2016 12:02PM
  Many bars will put $50 on up front. Then deduct after the ticket is closed -- 48zip 04/07/2016 10:47AM
  More and more businesses are doing this now -- Hokie madman 04/07/2016 10:28AM
  More germane to this forum, of course, how much did you tip? ** -- BG Hokie 04/07/2016 10:19AM
  20% rounded up to a whole number of dollars ** -- BigDave 04/07/2016 10:20AM
  +100 ** -- fat mac 04/07/2016 10:58AM
  Pre-tax or post-tax? ** -- BG Hokie 04/07/2016 10:22AM
  Why would anyone tip on the tax? -- TomTurkey 04/07/2016 10:42AM
  Because we're high rollers and not cheapskate bums? ** -- Brown Water 04/07/2016 12:26PM
  The difference is usually less than a dollar. -- vtbones 04/07/2016 11:35AM
  It's not frivilous - it's tip inflation. -- BigDave 04/07/2016 11:52AM
  You already said you round up though...so you aren't sticking... -- vthokieq 04/07/2016 12:46PM
  When sales tax + food tax is 10% ... -- TomTurkey 04/07/2016 4:07PM
  I said no such thing. ** -- vtbones 04/07/2016 12:12PM
  Nickel and Dime that Rich server?? ** -- fat mac 04/07/2016 10:51AM
  Pre - I don't tip on the post-tax amount. -- BigDave 04/07/2016 10:23AM
  I notice the restaurant puts two charges a lot. Then when it processes only -- Hurley09 04/07/2016 10:02AM

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