Was due to deliver early June, then they couldnt get the container offloaded at Long Beach for many weeks.

By the way, they did have one of the best order confirmation emails I've ever gotten:

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You know how you often can remember exactly what you were doing when you found out that something big just happened?

At the moment of the moon landing, for instance, my soon-to-be father was polishing the chrome on his spanking new Ford Fairlane, preparing to take it to the drive-in (a big step for mankind that he will never forget).

Well, when the customer service team at Joolca received news of your preorder, Bart, Emre, and Zach were going through a swatch of tent fabrics. Jack was perfecting his cappuccino-leaf pour and Maciek was experimenting with gas flows. Andrzej was pilfering another lolly (his fifth today) from the client jar at reception.

Everyone stopped mid-motion, mouths agape. We simply stared toward the sky in utter amazement.

Time froze.

The cappuccino leaf overflowed its banks and floated out over the floor.

Then there was spontaneous applause, embraces and confetti from the rooftops as the significance of this momentous moment sunk in: you had preordered 1 x HOTTAP Nomad Kit.

Our peaceful little office quickly turned into a hive of activity. Bart, who’s always had a flair for the dramatic, jumped up on the boardroom table, put the phone on speaker and bellowed at Siri, “get me the factory NOW!!!” Someone shouted, “it’s Colorado XXXXX !” as Jack went on a frenzied search for the bubble wrap and sticky tape. Emre seized a packing slip and scribbled down (you’ll have to excuse his handwriting) “XXXXXXXXXX,xxxxxxx” before Maciek had even got to the order book.

Maciek tried to calm everyone by pointing out that we’re not shipping just yet, but no one paid any attention to him.

Zach, who’s never been much good at handling intense emotion, reached for his inhaler.

Years from now, these are the things we’ll remember whenever we hear the name XXXXXXXXX.

Please accept our heartfelt gratitude for this unforgettable experience! In return, we hope to give you everything that you expect – and more.

At the time of writing, your preorder has been duly registered, double-checked and triple-checked; Bart is untangling Andrzej, who in the general excitement got taped to your box; and Maciek is reminding me to tell you that we’re always available (at least Sun-Thu, 2PM-10PM, PST) on 1-800-313-2421 and [email protected].

Kind regards,
Joolca