And done...a total of 6 transferred calls all for 30 seconds of action to
resolve the issue. The sad thing is that the first person diagnosed the problem correctly but they could never transfer me to the right person, so I'd go through the same script each time. I even told them the problem and what the solution was, but they just couldn't get me to the right place.
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In response to this post by VTScanlo)
Posted: 09/09/2021 at 2:02PM