If you didn't want reactions, why post your complaints on a public forum?
Sounds like this was mostly a failure to communicate effectively by the department. However, after the confusion was cleared up, it seems like you were made whole. I hope you can see that their intent was to try to do the right thing, even if the execution was not perfect in your case.
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In response to this post by saret)
Posted: 10/30/2018 at 4:19PM