Here's a link on how to get through the IRS phone system
We've used it repeatedly and it works. Best times are 8-9am on Tuesdays and Wednesdays.
What is your particular issue? We had a refund held up for over a year and a half. Despite using this hotline, nothing we did helped. Ultimately we wrote to our representative in Congress, and that's the only thing that broke it loose.
Also the tax advocate route suggested below doesn't work. They will only help you if you can prove that you are financially distressed (a hurdle that was created since the pandemic).
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In response to this post by HokieSignGuy)
Link: IRS
Posted: 11/13/2021 at 09:05AM