You have to call their tech support and provide the specific data for...

... the modem to connect it to their network. It takes a couple minutes, but it's painless.

I had to replace my modem (and router) a couple years ago (2019) due to a lightening strike coming in through the cable lines. Both had worked flawlessly for 8-10 years until then.

In response to this post by ME Hokie 07

Posted: 08/30/2021 at 05:41AM

Modem/Router question.... -- HokieGator 08/29/2021 4:45PM

I am an Xfinity customer. I have an owned Arris SB6121 modem that is at -- Galenahokie 08/30/2021 08:33AM

I'm not trying to be a shill for Xfinity, but I tried multiple devices -- seekoHoG 08/29/2021 9:29PM

We use a TPLink Modem/Router with Xfinity. Xfinity has a list of -- UTPr0sim 08/29/2021 8:23PM

I would caution against Netgear- at any cost. -- YardBird 08/29/2021 8:12PM

I'm partial to DeWalt. TIC ** -- MP4VT2004 08/29/2021 7:21PM

Go to their website to see what modem works with their network -- EDGEMAN 08/29/2021 6:24PM

^^^ this....I haven't paid that fee in ~6-8 years and still using the -- ME Hokie 07 08/29/2021 7:59PM

You have to call their tech support and provide the specific data for... -- EDGEMAN 08/30/2021 05:41AM

The xfinity router/modem is pretty good -- MrBayAreaHokie 08/29/2021 5:19PM

Pod thing -- MrBayAreaHokie 08/29/2021 6:41PM

Agree. Ours gives great coverage inside and out ** -- 133743Hokie 08/29/2021 6:29PM

What Orlando said is truth. Also, if you have your own devices you fix the -- PhotoHokieNC 08/29/2021 4:50PM

I am in IT and I just use the one my provider gives. Just use a good VPN ** -- OrlandoHokie 08/29/2021 4:49PM

VPN? Something I add to my FIOS “gateway” or something I add to every -- Femoyer Hokie 08/29/2021 5:11PM

I use a VPN called Global Protect on my work laptop ** -- OrlandoHokie 08/29/2021 5:17PM

Thanks Orlando. How about your phone? Or maybe you always use -- Femoyer Hokie 08/29/2021 5:24PM

Yes. I mostly use my phone for WiFi at the house -- OrlandoHokie 08/29/2021 5:35PM

So your phone doesn’t need a VPN on your home wifi like a computer does? ** -- Femoyer Hokie 08/29/2021 5:37PM

It is not a bad idea to use one. I just am lazy ** -- OrlandoHokie 08/29/2021 5:41PM

But is that worth the $15/month for a year? ** -- HokieGator 08/29/2021 4:51PM

I work for a Service Provider. They don’t care about little people like me -- OrlandoHokie 08/29/2021 5:09PM

I can say that without a doubt it is worth the rental fee. We have Cox... -- Alan11 08/29/2021 4:57PM

Of course not. Just use your line when you call Xfinity with issues in YOUR -- PhotoHokieNC 08/29/2021 4:57PM

Before they closed their local store, Comcast was one of the best service -- seekoHoG 08/29/2021 9:33PM

You have to call their tech support and provide the specific data for...

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